BTB 33: Onetrak Takes Over Australia
Published on: Friday 1st March 2013
Early in 2012, Onetrak was appointed as Tigercat distributor in the Australian states of Tasmania, South Australia and Victoria. The organization has proven to be highly customer focused and Tigercat is confi dent that Onetrak will continue to be an asset to Tigercat’s worldwide distribution network.
Lex McLean, owner and managing director of Forest Centre, Tigercat dealer for Western Australia, New South Wales and Queensland, has decided on a well deserved retirement. As such Forest Centre will cease to be the authorized dealer for Tigercat in the states of New South Wales, Queensland and Western Australia as of February 1, 2013.
Onetrak intends to lease Forest Centre’s full service facility in Tumut, New South Wales and will also open an additional facility in Bunbury in order to support customers in Western Australia. Tigercat and Onetrak are striving to make this transition as smooth as possible for all Tigercat customers in Australia.
Onetrak managing director David Hazell comments, “All of us at Onetrak are very excited about building on our relationship with Tigercat as it is an exceptional product that receives factory support here in Australia that is second to none. Our role as the national dealer for Tigercat in Australia is to pick up from the good work that Lex and his crew at Forest Centre have done with the product and take it to the next level. We look forward to building strong relationships with our existing forestry clients and new ones right across Australia and feel very positive about the future.”
The Tigercat team extends its appreciation to Lex and the entire Forest Centre staff for twelve years of dedication and commitment to Tigercat and the Australian forestry industry.
Incorporated in 2006, Onetrak has rapidly grown into a major player within the Australian construction and forestry equipment industries. Employing over 40 people across Victoria and Tasmania, Onetrak prides itself on the quality of its people, carefully chosen from a diverse range of backgrounds within the industry and with one common trait – a desire to provide exceptional customer service.
In addition to new Onetrak facilities to be opened at Tumut, NSW and Bunbury, WA, Onetrak has branches currently located in South Dandenong in Victoria, Brighton in Tasmania and a service centre at Mt Gambier, South Australia. All of these locations boast state-of-the-art service facilities and are supported by several field service vehicles to cover work in any region – no matter how remote.