Similar to end-users, suppliers and dealers, Tigercat employees are considered business partners.
Unhindered by a myriad of rules or long chain of command, Tigercat employees are highly customer focused and empowered to solve problems quickly. As a result, operations at Tigercat are characterized by a high degree of responsiveness, flexibility and proficiency.
Tigercat product development is customer driven and field research is essential to the development process. Designers, technicians and management personnel frequently visit logging operations and logging professionals frequently spend time at the Tigercat factories. This open collaboration between Tigercat designers and logging professionals and ongoing end user contact, is unsurpassed in the industry. The process ensures that Tigercat’s product development is rapid, responsive and aligned with the current and future needs of harvesting professionals