Tigercat adds to capacity to Chilean product support team.
Responsive after-sale support and technical expertise on the ground are critical factors to ensure successful high volume harvesting operations. To that end, Tigercat Industries is pleased to announce that Marcelo Antonio Pinto Goth has joined the Tigercat product support team in Chile. Assuming the role of factory support representative, Marcelo will be based in Concepción.
Marcelo is the third member of the Tigercat technical team in Chile, recruited in response to the fast-growing field population of Tigercat machines throughout the Chilean forestry regions. He will work closely with Tigercat dealer, Latin Equipment, focused on providing after-sale technical and operational support to Tigercat’s growing customer base.
Marcelo comes with a wealth of forest industry knowledge as well as the required technical expertise. He has eighteen years of direct experience with forestry equipment and a further sixteen years as a heavy equipment technician in the construction machinery sector.
“Marcelo is a well-known person in our market with excellent experience across different products and brands. He has a strong understanding of what customers are looking for, and the importance of good maintenance practices in order to achieve high machine performance and long life,” says factory support representative, Pedro Venegas, whose responsibilities have now expanded beyond the Chilean market. “Marcelo will help us to grow our Tigercat support in Chile, along with existing Tigercat product support representative Juan Velasquez, and myself as product support representative for South America.”
Marcelo Antonio Pinto Goth, Tigercat factory support representative for Chile