Strengthening Product Support in the Southern US
Tigercat is pleased to welcome Toby Grayson as Product Support Representative, Harvesting Heads, serving the Southern United States.
Based in Tennessee, Toby brings more than two decades of experience working on complex machinery in both shop and field environments. Throughout his career, he has earned a reputation for diagnosing and resolving challenging equipment issues across a wide range of applications. His extensive technical background and hands-on approach to problem-solving provide a strong foundation as he develops specialized expertise in Tigercat's harvesting and processing head product lines.
In his new role, Toby will work closely with Tigercat dealers, customers, and fellow Product Support Representatives across the region, providing technical support while helping customers maximize the performance and reliability of their harvesting equipment. He will also play an important role in supporting the continued growth of Tigercat's harvesting head business throughout the Southern US.
"What stood out to us about Toby was his extensive technical experience and practical approach to solving equipment problems," says Martine Léveillé, General Manager, Service & Support. "He has worked on many different types of equipment throughout his career, and that breadth of experience will serve him well as he builds expertise in our harvesting and processing head product lines."
"Having recently spent time working with Toby, I'm excited to welcome him to the team," says John Withrow, Regional Service Manager. "He possesses the technical skills, work ethic, and customer-focused mindset needed to excel in supporting our customers."
According to Kevin Selby, Vice President, Sales USA, Toby's appointment comes at an important time as Tigercat continues to expand its harvesting head presence throughout the Southern United States. "With an increasing field population and growth plans for our harvesting and processing head product lines, Toby's role will be instrumental in supporting our existing customers while helping drive future growth across the region," says Selby. "We are confident he will be a valuable addition to our field support team and a strong contributor to Tigercat's continued success."
"I'm proud to be part of the Tigercat family," says Toby. "I'm looking forward to supporting our customers, learning from the team, and contributing to the company's future success."